Shipping Policy

Author: Mathew   Date Posted:20 October 2017 

Shipping Policy  main image Shipping Policy  image

 

SHIPPING


Our standard delivery service is FREE for all orders over $99 (excludes Bulky / Heavy / Specialty items). Orders under $99 will be charged AU$9.95 for standard shipping, or $14.95 for Express shipping.

We provide a fully traceable and secure service with Australia Post eParcel for all deliveries in Australia. All orders will require a signature on delivery, If you are not available at time of delivery your order will be forwaded to the nearest Australia Post Depot.

BULKY / HEAVY / SPECIALTY ITEMS

All shipping is subject to volume and weight, Shipping of larger or heavy items will incur a surcharge starting from $18 , Please input your post code into the shipping calculator in the shopping cart.

Please Note: Unfortunately we can do not offer international shipping

All stocked orders will be shipped within 1-2 days from our warehouse. We will try our best to ensure that orders will be shipped as quick as possible 

Lead times are based or working days , Weekends dont count & exclude public holidays 

Orders received over the weekend will be dispatched on the following Monday. 

If you order an item that is out of stock we will notify you within 72 hours by email 

Our online orders are dispatched from Geraldton,Western Australia

Due to expanding product ranges some items may be shipped direct from the supplier warehouse to help with faster delivery of the goods to your door.

Delivery times vary around Australia, If you would like an estimated delivery time please head to the auspost.com.au/calculate delivery time calculator. Our suburb / postcode is Geraldton ,6530. 

A unique tracking number will be emailed to you once your order has shipped. Enter your tracking number on the Australia Post website to track it's progress.

If you’re not at the address when Australia Post attempts delivery they will leave a card for you to either nominate another delivery time, or direct you to your local Post Office where you can pick up your parcel. Your parcel will need to be signed for.