Frequently Asked Questions

Support

Straight answers from our Geraldton team.

Yes. Allow 1–3 business days for dispatch, then another 2–10 business days for delivery. Shipping charges for remote areas and bulky items are shown at checkout.

For a change-of-mind return, contact us within 7 days and wait for approval before sending the item back. Eligible unused items may be exchanged or returned for store credit; exclusions and a 25% restocking fee apply. This does not limit your rights for faulty goods under Australian Consumer Law.

Email info@suncitymotorcycles.com.au with your order number and details of the fault. We’ll assess the issue and, where relevant, work with the Australian distributor on a repair or replacement. Your Australian Consumer Law rights still apply.

Still stuck? Talk to the crew.

Call 08 9921 6888 or send our Geraldton team a message.

Contact Sun City